Dent Shop Manager
PDR software for auto hail repair companies · Web, iPhone, Android

Every hail car on the record. Every dollar accounted for.

One checklist runs each claim from intake to the tech's payout. When an adjuster lowballs the supplement, DSM Negotiator drafts the reply that cites verified claim-handling rules where they exist for your state. Nothing sends until you press send.

Start freeSee the shop system ↓
app.dentshopmanager.com/claims/RO-1017/tasks
Claim RO-1017 task board with four checkpoint gates
Dent Shop Manager on iPhone: the same claim

Live product, demo shop. Names are fictional; the workflow is real.

39 tasks, 4 checkpoint gates

The same claim checklist on every car. A car cannot pass a gate until the paperwork behind it is in.

Pay that cannot pay twice

Drop plus backend, per rep. A car clears for payroll only when it is delivered and every payment is in. Paid lines freeze.

Verified rules, attorney-reviewed

The Negotiator cites verified claim-handling rules where they exist for your state, and nothing else. What it cannot back with a rule, it does not say.

The season, on one screen.

Garage board, hail map, canvassing, payroll. The same data the claim record is built from, nothing re-typed into a spreadsheet.

Garage
GarageEvery car by stage, with days in shop and task count. Filter by storm or insurer.
Hail map
Hail mapRadar swaths and spotter reports down to the street, for any day, refreshed every 10 minutes. Start a storm from the map.
Canvassing
CanvassingA pin for every door your reps knock, colored by outcome and shared live, so two reps never hit the same street.
Payroll
PayrollDrop, backend and year-to-date per employee. Email statements, CSV, or a PDF per person.
app.dentshopmanager.com

The shop system

Claims, payroll, documents, hail map, training and the team, on the web and on the phone in the shop.

  • 39-step SOP board with checkpoint gates on every claim
  • Payroll: drop + backend per rep, weekly run, year-to-date
  • Hail map with door-knock pins the whole team sees live
  • Rental agreement, damage-photo PDF, invoice, total-loss notice
  • Web, iPhone and Android on one account
Free to start · $19 / month · $199 / yearOpen the shop system →
ai.dentshopmanager.com

DSM Negotiator

Paste the adjuster's email. Get back a letter that cites verified claim-handling rules where they exist for your state, and your own case record.

  • Reads the tactic: stall, lowball, redundant request, denial
  • Five-rung escalation ladder, cooperative to final notice
  • Every citation checked before you see it
  • Nothing sends without you
$1,999 / year · Annual plan includedOpen DSM Negotiator →

The paperwork, filled from the claim.

Every document carries your shop's logo and the claim's own facts. Print the set, or one page.

Get the app.

iPhone and Android in the bay, the web on the admin's desk. One account, one team, the same claim everywhere.

Download on the App StoreGet it on Google PlayUse itOn the web
The claim on the iPhone app

From a hail shop, for hail shops.

Aaron, the hail repair company owner who built Dent Shop Manager
Aaron has helped several businesses scale past $5 million in PDR sales. Dent Shop Manager is the system his own shop runs on.

Focus on the $1,000-an-hour tasks, not the $20-an-hour ones.

How much time goes to work that makes no money: keeping track of files and numbers, scoping hail cars, chasing employees, updating customers, doing payroll, accounting and taxes? Dent Shop Manager started as the system a working auto hail repair company built to run its own season: the intake paperwork, the scope sheet, the calls to the insurer, the supplement, the payout. It is the first app developed by an actual auto hail repair company for the auto hail repair community.

It uses the words your admin already uses, and the checklist she already follows. Everything is on the record: every change to a claim is logged with who made it and when, so a dispute with a customer, an insurer or a rep is settled by the file, not by memory.

Book a free video call demo

Straight answers.

What paperwork does Dent Shop Manager generate?

Repair authorization, prior-damage inspection agreement, release, direction to pay, rental car agreement, the hail scope sheet, a panel-by-panel PDR invoice, the damage-photo PDF and the total-loss notice. Each one is filled from the claim and carries your shop’s logo.

How do I get started?

Create your shop, add your shop details and logo in Settings, invite your team by email. Every shop starts on the Free plan; upgrade when you need more. Monthly and Annual include a 7-day free trial (card required, cancel anytime before it ends).

How does it keep customers updated?

Every stage has a templated email with your logo and the claim’s facts filled in. Nothing goes to a customer until you press send.

How does payroll work?

Each rep gets a drop, a backend commission, or both. A car becomes payable only when it is delivered and every payment is in, then you clear it for payroll. The weekly run rolls up drop and backend per employee with year-to-date; paid lines freeze so nothing is paid twice. Statements go out by email, CSV or a PDF per person.

Can I use it on multiple devices?

Yes. One account on the web, iPhone and Android, and one login for your whole team with owner, manager, technician, sales rep and front desk roles. What a tech checks off on the phone is on the admin’s screen the same second.

I have a customer list already. Can I bring it over?

Book the free demo call and we will walk through moving it with you.

What is DSM Negotiator?

Our top plan, $1,999 a year, which includes the whole shop system. Paste an adjuster’s email and get back a letter that cites verified claim-handling rules where they exist for your state, and your own case record. You review and send every letter yourself; it is not a law firm.