Monthly starts with a 7-day free trial. You add a card at checkout, and Stripe charges it automatically when the trial ends unless you cancel before then.
Annual has no free trial: your card is charged at checkout.
Prices are per shop, not per seat. Checkout and billing are handled by Stripe.
Upgrade any time from Billing in the app. Upgrades from a paid plan are prorated, so you pay only the difference. Upgrading to Annual or DSM Negotiator during the free trial ends the trial and charges that plan’s full price that day.
DSM Negotiator drafts letters; it is not a law firm. You review and send every letter yourself.
If a shop reaches its monthly AI allowance, AI features pause until the reset. Nothing is billed on top of the plan.